Case files
20 real projects, each filed the same way: where the practice started, what was going wrong, what we built, how many working days it took and what the team says now. The practice type and region are named; the business is not.
Contents
20 files / 10 to 25 working days each
Narrow them to your practice type, or read across. Most of what one office needed applies well beyond its own specialty.
Practice type
No. 01Oral surgery
For dental office selection, whoever opened the inbox first had to chase the missing details before the message could be passed on. On a busy day, that follow-up alone could push an answer into the next morning.
10 working days
No. 02General dentistry
With dental office selection, people gave up partway through the menu or called simply to ask where things were. Even the team struggled to direct someone to the right page without a desktop in front of them.
15 working days
No. 03General dentistry
Day to day with dental office selection, dependable answers existed, but only inside old email chains. Visitors called about simple matters, and new staff had no reference to check their wording against.
20 working days
No. 04Cosmetic dentistry
When it comes to dental office selection, uncertainty bred duplicates and reassurance calls. Staff reconciled repeated messages and calmed callers instead of progressing the original requests.
25 working days
No. 05Endodontics
For dental office selection, the briefing's content depended on its author and their afternoon. Consistency, not quality, was what was missing.
10 working days
No. 06General dentistry
With dental office selection, visitors read general descriptions as commitments about their own situation. First conversations often opened with unpicking those assumptions.
15 working days
No. 07Orthodontics
Day to day with dental office selection, duplicated replies and orphaned messages happened in the same week. Stepping in for an absent colleague meant archaeology through long email chains.
20 working days
No. 08General dentistry
When it comes to dental office selection, there were no direct links to individual answers, just one long attachment. A thirty-second question required a three-megabyte reply.
25 working days
No. 09Endodontics
For dental office selection, callers quoted retired wording with total confidence. Staff could not answer safely without first asking which page the caller had open.
10 working days
No. 10Multi-location groups
With dental office selection, subjects gave nothing away. The morning sort consumed the hour that answering should have had.
15 working days
No. 11Implants and prosthodontics
Day to day with dental office selection, people rang the first number they spotted and sometimes repeated their story to a second colleague. Location details and the inquiry form had no connection to each other.
20 working days
No. 12General dentistry
When it comes to dental office selection, the good material existed internally and stayed there. Callers asked sensible questions the site could have answered but never did.
25 working days
No. 13General dentistry
For dental office selection, the team opened every morning to fragments: voicemails, bare emails, half-completed forms. Prioritising them required detective work before any real work.
10 working days
No. 14Cosmetic dentistry
With dental office selection, visitors re-entered correct information because the form would not say what was wrong. The less patient simply left.
15 working days
No. 15General dentistry
Day to day with dental office selection, the business faced a choice between keeping a structure that no longer fitted and breaking links it could not count.
20 working days
No. 16Periodontics
When it comes to dental office selection, whoever published an update had to interpret the request, while whoever approved it could not easily compare old and proposed wording side by side.
25 working days
No. 17Pediatric dentistry
For dental office selection, follow-ups arrived looking like new business. Staff played archivist, hunting the original thread, before anyone addressed what the customer was asking.
10 working days
No. 18Implants and prosthodontics
With dental office selection, traffic numbers existed, but they could not answer the only question that mattered: which page convinced someone to get in touch.
15 working days
No. 19Pediatric dentistry
Day to day with dental office selection, visitors hitting an error scavenged the footer for alternatives. Staff had no routine check, so a failed form could go unnoticed for days.
20 working days
No. 20General dentistry
When it comes to dental office selection, staff avoided routine changes because nobody could say who approved them or how to check them. Staleness was safer than error.
25 working days
In their words
We never lost dental office selection inquiries; we just never knew who was answering them. That is the piece that has been fixed.
Got Who answers what: dental office selection made accountable
We tried to defeat the dental office selection form during review. It flagged each fault precisely and lost nothing. That earned my signature.
Got Error messages worth reading on the dental office selection form
I asked what happens when the dental office selection form fails, and the answer became a feature. That is the right response to that question.
Got A tested fallback for dental office selection contact
How a file is written
So you can compare one practice with another, and so nothing reads like a brochure. Each file is written from what the practice told us.
How inquiries, pages or updates actually worked before we were involved, described the way the practice described it.
The specific cost to the front desk or to the people trying to reach it. No invented numbers; if the client did not measure it, we do not quote it.
The pages, fields, routes and checks we put in place, with links to where each one sits in a plan.
Working days counted from content approval, including the staff review and the handover.
The day-to-day difference, and a quote from the person we worked with, attributed by name, role, practice type and region.
Thirty minutes
On the demo we open a site built for a practice like yours and point at the pieces from these files that would change your front desk's week. Live in 7 days from the onboarding call.
Questions
Yes. Every case study on this page is a real ChairsideWeb project, and every quote is the words of the person named beside it. We do not publish written examples as case studies.
We name the practice type, the region, the size of the team and the person we worked with, and leave the business name out on purpose. The files are about the work, not a showcase for the practice.
These projects took between 10 and 25 working days, counted from the day the practice approved the content, including staff review and handover. A full new site on the Chairside plan goes live in 7 days from the onboarding call.
Our clients gave us their words, not scores, so we publish the words. We do not add star ratings or averages that nobody gave.
Yes. Filter the files above by practice type, or book a demo and we will walk you through the pieces that fit your offices. Plans start at $137 a month and the $797 build fee is invoiced only after launch.
Next step
A live walk-through of the site you would get, on your screen. Plans from $137 a month, the $797 build fee invoiced only after launch.
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