Case file 09 / Endodontics

Retiring the duplicate dental office selection pages

Day to day with dental office selection, there is now a home for the approved wording and a routine for keeping it true.

Book a demoWhat we built

File 09

Practice
Root canal and general dental clinic
Where
Savannah, Georgia
Team
15 staff; one locally managed operation
Worked with
Camilla Tolliver, Scheduling supervisor

10 working days

Before

Where the practice started

The starting point

The same dental office selection details appeared on multiple pages. Updates reached some of them; the rest quietly went stale.

What it was costing the front desk

For dental office selection, callers quoted retired wording with total confidence. Staff could not answer safely without first asking which page the caller had open.

The build

What we built

Repeated content has been consolidated around a single maintained reference for office hours and each location's provider roster. The handover names an owner, sets a review date and lists every place affected when something changes.

  1. Content inventory
  2. Consolidated reference
  3. Review schedule
  4. Change checklist

Where this sits in a ChairsideWeb plan

Every plan carries them, from Chairside at $137 a month.

Timeline

How long it took

10 working days after content approval, including staff review and handover.

  1. Day 0

    Content approved

    The practice signs off the wording and the facts the pages will carry.

  2. 10 working days

    Build and staff review

    We build it, the team who will use it reviews it, and we change what they flag.

  3. Handover

    In the team's hands

    The team is walked through it and it goes live on the practice's site.

After

What changed

Day to day with dental office selection, there is now a home for the approved wording and a routine for keeping it true. Duplicate pages no longer drift apart unnoticed.

I trust our dental office selection content again, because I know where the approved wording lives and who is responsible for it.
Camilla Tolliver, Scheduling supervisorRoot canal and general dental clinic, Savannah, Georgia

Your offices

Want this working for your front desks?

On a thirty-minute demo we show you how this would sit on your own site, and which plan fits. Plans from $137 a month; the $797 build fee is invoiced after launch.

Questions

About this case study

How long did this project take?

10 working days after content approval, including staff review and handover. The clock started once the practice had approved the content, so the working days cover the build, the staff review and the handover to the team.

What exactly was built for this root canal and general dental clinic?

Repeated content has been consolidated around a single maintained reference for office hours and each location's provider roster. The handover names an owner, sets a review date and lists every place affected when something changes. The pieces involved: content inventory, consolidated reference, review schedule, change checklist.

Why is the practice not named?

Our case studies name the practice type, the region and the person we worked with, and leave the business itself out on purpose. The words in the quote are the client's own.

Can our offices get the same thing?

Yes. The work here is part of weekly detail updates. Every plan carries them, from Chairside at $137 a month. The $797 build fee is invoiced only after launch.

Related

Next step

Start your own case file

A live walk-through of the site you would get, in about thirty minutes. Live in 7 days from the onboarding call, domain and hosting included.