Case file 19 / Pediatric dentistry
For dental office selection, the plan for a bad day is written down and tested.
File 19
20 working days
Before
Everything about dental office selection depended on one form working perfectly. What visitors should do if it failed was never written down.
Day to day with dental office selection, visitors hitting an error scavenged the footer for alternatives. Staff had no routine check, so a failed form could go unnoticed for days.
The build
The contact page now presents an alternative method, a meaningful error message and the details worth including in any follow-up. Delivery checks cover the fields for preferred office, visit reason and callback number and the exact destination the live form uses.
Every plan carries them, from Chairside at $137 a month.
Timeline
20 working days after content approval, including staff review and handover.
The practice signs off the wording and the facts the pages will carry.
We build it, the team who will use it reviews it, and we change what they flag.
The team is walked through it and it goes live on the practice's site.
After
For dental office selection, the plan for a bad day is written down and tested.
I asked what happens when the dental office selection form fails, and the answer became a feature. That is the right response to that question.
Your offices
On a thirty-minute demo we show you how this would sit on your own site, and which plan fits. Plans from $137 a month; the $797 build fee is invoiced after launch.
Questions
20 working days after content approval, including staff review and handover. The clock started once the practice had approved the content, so the working days cover the build, the staff review and the handover to the team.
The contact page now presents an alternative method, a meaningful error message and the details worth including in any follow-up. Delivery checks cover the fields for preferred office, visit reason and callback number and the exact destination the live form uses. The pieces involved: alternative contact method, useful failure message, form delivery check, staff escalation contact.
Our case studies name the practice type, the region and the person we worked with, and leave the business itself out on purpose. The words in the quote are the client's own.
Yes. The work here is part of managed hosting and domain and booking requests into your front desk system. Every plan carries them, from Chairside at $137 a month. The $797 build fee is invoiced only after launch.
Related
Next step
A live walk-through of the site you would get, in about thirty minutes. Live in 7 days from the onboarding call, domain and hosting included.
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