A client portal, not a login
Revisions, support tickets, files and messages in one tracked place from the day the site goes live.
Service file
Choosing a dental group website development company is mostly about what happens after launch
Every company can build you a site. The difference shows in month seven, when a hygienist has left, an office has changed its Saturday hours, and nobody remembers who is supposed to update the website. ChairsideWeb is a website design and management company: we design it, build it, host it, write for it and keep it accurate every week, on one monthly fee per group. This page sets out the questions worth asking any company you are considering, including us, and answers each one for our own offer.
What it costs
- Plans$137 a month
- Build fee$797, after launch
- Live in7 days
- Revisions5 a month
- Domain and hostingIncluded
Who does the updating, and how do you reach them
Ask who applies a change and how you request it. If the answer is a content management system login, the real answer is that your office managers do the updating, and in a group that means it stops happening within a few months. With us, nobody at your group logs in to the website. Changes are raised in your client portal, where they are tracked and visible, or sent by email from any office. Hours, closures, provider moves and insurance changes are applied weekly. Larger work is a revision, completed within 2 to 5 working days.
- A client portal from the day the site goes live
- Nobody at your group logs in to the website itself
- Every revision completed within 2 to 5 working days
What is included, and what appears on a later invoice
Ask for the list of things that are not in the price. Hosting, SSL, the domain, bandwidth and the content management license are the usual candidates, and they add up quietly. On our plans hosting is included and never billed separately, one domain is free for as long as the plan is active and registered in your name, and there is no bandwidth overage or SSL renewal. The one-time build fee is invoiced only after your site is live and you are satisfied with it. The only usage-based line is AI minutes and messages on the plans that include the AI Engine, billed at what our providers charge us.
What happens if you leave
Ask this before you sign, not afterwards. Your domain is yours and we transfer it to your registrar account on request at no charge. Within 14 days of cancellation we provide an export of your content and your articles, so nothing you paid to have written is lost. The design and the code stay ours, which is set out plainly in the terms rather than buried. Cancellation is by email, and your message must reach us at least 2 business days before your next invoice date during business hours, which are 9:00 to 17:00 Central, Monday to Friday.
What the company will not do
A company that promises everything is telling you something. We do not give dental or medical advice, do not write clinical claims, outcome statistics or treatment recommendations, and do not build symptom checkers or patient portals. We are not a dental practice, dental group, dentist or healthcare provider. We will not quote you a ranking position or invent a traffic figure. What we will put in writing is the launch window, the speed guarantee, the revision turnaround, the local ranking window, and the fact that all sales are final except a duplicate or incorrect charge reported within 30 days.
Who it is for
Who dental group website development company is for
Owners and operations directors choosing who to hire for the group website, and wanting to know what happens after launch.
- Groups comparing agencies, freelancers and managed services
- Groups burned by a vendor that disappeared
- Groups that want published prices and month-to-month terms
Symptoms
Signs your group needs this now
01Your last vendor quoted every small change separately.
02Nobody can tell you who holds your domain.
03The site has not changed since launch.
04You cannot find a price without a sales call.
Out of scope
What dental group website development company does not include
So nobody is surprised after ordering. Each of these is a deliberate line, not an upsell waiting to happen.
Clinical content we would have to vouch for
We do not write treatment recommendations, success rates, outcome claims or before-and-after captions. Your clinicians own every statement about care.
Patient health information in web forms
Request forms ask for a name, contact details, the office, the service and a preferred time. Medical history, insurance IDs and consent forms stay in your own intake system, never on the website.
Paid ad management
We build pages that are fast and relevant enough to be good landing pages for your ads. Running and bidding on the campaigns themselves stays with you or your ads partner.
Your practice management system
We route requests into the system or CRM each office already uses, by API, Zapier or Make. We do not sell, host or administer the practice software itself.
Photography shoots
We use the office and team photos you own and have consent to publish, sized for their slots. Where you have none yet we use neutral, non-clinical images until yours arrive.
Per-office fees or hourly billing
There are none. One fee covers every office in the group; extra revisions beyond 5 a month are a flat $20 each.
What's in each plan
The plan features that matter here
What each feature does, the everyday problem it removes, what you have to do (usually nothing), and which plan carries it.
- Chairside $137/ month
- Operatory Suite $297/ month + usage
- Group $747/ month
The website
A page for every officeChairsideOperatory SuiteGroup
- What it does
- Each location gets its own page with address, hours, parking, providers, services and its own dental business schema.
- The problem it removes
- Satellite offices hidden in an address list never show up for their own town.
- What you do
- Tell us your offices on the onboarding call.
Service and provider pagesChairsideOperatory SuiteGroup
- What it does
- A page per service and per clinician, each linked to the offices where it happens.
- The problem it removes
- Patients cannot tell which office offers implants or which dentist works on Saturdays.
- What you do
- Send provider bios and the services each office offers.
Location and provider finderChairsideOperatory SuiteGroup
- What it does
- A patient picks a service and a town and gets the nearest office, its providers, today's hours and a request button.
- The problem it removes
- Front desks spend calls explaining which office is closest.
- What you do
- Nothing beyond the onboarding answers.
90+ PageSpeed pagesChairsideOperatory SuiteGroup
- What it does
- Hand-coded static pages served from Cloudflare's edge, fast on mobile and desktop, guaranteed.
- The problem it removes
- Slow pages lose patients, and paid clicks, before the phone number appears.
- What you do
- Nothing.
SEO, AEO, GEO and schemaChairsideOperatory SuiteGroup
- What it does
- Technical and on-page SEO, answer-first copy, visible FAQs, an llms.txt file and structured data generated from the page data.
- The problem it removes
- Search engines and AI assistants cannot cite what they cannot parse.
- What you do
- Nothing.
Running it for you
Booking requests routed per officeChairsideOperatory SuiteGroup
- What it does
- Every form and finder request carries the office, provider and service and lands in that office's CRM or practice system by API, Zapier or Make.
- The problem it removes
- A shared inbox means the wrong office calls back, or nobody does.
- What you do
- Tell us where each office wants its requests.
Weekly detail updatesChairsideOperatory SuiteGroup
- What it does
- Hours, closures, providers, insurance plans and office notes applied every week to the page, schema and finder together.
- The problem it removes
- Wrong hours send a patient to a closed door.
- What you do
- Email the change from any office. It does not use a revision.
5 revisions a monthChairsideOperatory SuiteGroup
- What it does
- Any size of change, across every office, completed within 2 to 5 working days. Extra revisions $20 each.
- The problem it removes
- Small changes wait months when nobody owns the site.
- What you do
- Raise it in your client portal or by email.
Researched articles every weekChairsideOperatory SuiteGroup
- What it does
- 2 a week on the first two plans, 3 on the third, 2,500 to 3,200 words each, with cited sources.
- The problem it removes
- The blog stopped the month after launch.
- What you do
- Nothing. Review any article if you want to.
Hosting, SSL, backups, domainChairsideOperatory SuiteGroup
- What it does
- Cloudflare hosting with SSL, CDN and DDoS protection, backups and monitoring, plus a free domain registered in your name.
- The problem it removes
- Hosting renewals, SSL lapses and a domain held by a former vendor.
- What you do
- Nothing.
Client portal and a person who repliesChairsideOperatory SuiteGroup
- What it does
- Revisions, support tickets, files and messages in one place. A person replies within one working day.
- The problem it removes
- Requests lost in email threads.
- What you do
- Log in to the portal, never to the website.
AI Engine
AI receptionistChairsideOperatory SuiteGroup
- What it does
- Answers calls a front desk cannot get to, per office, knows each office's hours, providers and services, and takes the booking request.
- The problem it removes
- Calls during procedures and after hours go to voicemail and are not returned in time.
- What you do
- Approve the script for each office before it goes live.
Site chatChairsideOperatory SuiteGroup
- What it does
- Answers questions on the website and sends requests to the office the patient chose. Loads after the page is interactive.
- The problem it removes
- Visitors with a quick question leave instead of calling.
- What you do
- Approve the answers it may give.
SMS, Messenger and Instagram repliesChairsideOperatory SuiteGroup
- What it does
- Replies to texts and social messages and routes booking requests per office.
- The problem it removes
- Slow replies on social lose patients who message instead of calling.
- What you do
- Connect your pages once.
Call-analysis PDFChairsideOperatory SuiteGroup
- What it does
- Shows what patients asked, which office they wanted and where calls were missed.
- The problem it removes
- Nobody knows when the phones go unanswered.
- What you do
- Read it.
A2P 10DLC registration filedChairsideOperatory SuiteGroup
- What it does
- The carrier registration needed to text patients from a business number, filed by us, carrier fees passed through at cost.
- The problem it removes
- Unregistered business texts get filtered or blocked.
- What you do
- Supply the business details we ask for.
Content Engine
3 social posts and 2 reels a weekChairsideOperatory SuiteGroup
- What it does
- Built from your approved photos and the articles we already write, tagged to the office they are about.
- The problem it removes
- Nobody at the practice has time to post.
- What you do
- Approve the style once on the onboarding call.
Google Business Profile managed per officeChairsideOperatory SuiteGroup
- What it does
- Hours, services, providers, photos and posts kept in step with each location page. New reviews flagged, replies drafted for your approval.
- The problem it removes
- Map listings and the website disagree about the same office.
- What you do
- Approve review replies.
3 articles a weekChairsideOperatory SuiteGroup
- What it does
- One more researched article a week than the other plans, 2,500 to 3,200 words each.
- The problem it removes
- Several offices and specialties need more to rank for.
- What you do
- Nothing.
Cost
What dental group website development company costs, and what drives it
Published prices, one fee per group, the $797 build fee after launch, month-to-month terms. See the pricing page for every line.
What changes the price
- The plan: Chairside $137/ month, Operatory Suite $297/ month + usage, Group $747/ month.
- The one-time $797 build fee, invoiced after launch, charged once per group.
- Extra revisions beyond 5 a month, $20 each.
- AI usage on Operatory Suite, billed monthly at cost with no minimum.
- Not the number of offices, pages or providers. The fee is per group.
Timeline
How long it takes
Counted from the onboarding call, not from purchase. Revisions after launch are completed within 2 to 5 working days.
- 7 daysChairside the website, fully managed
- 10 daysOperatory Suite everything, plus the ai engine
- 15 daysGroup everything, plus the content engine
How the work is done
From order to live, step by step
The same four steps for every service. The only thing paid before launch is the first month.
Pay the first monthly invoice
Pick a plan and pay the first month. That is the whole commitment; the $797 build fee waits until your site is live.
One onboarding call
Thirty minutes with your operations lead: offices, providers, services, brand, where each office's requests should go, and hub or one site per location.
We build
We design the site, write the pages, configure the finder for each office and connect each front desk. You review, we revise.
Live, then the build fee
Your site goes live in 7, 10 or 15 days depending on the plan. Only then is the $797 build fee invoiced. Weekly updates start the same week.
Thirty minutes
See dental group website development company on your own offices
We open a site built for a group like yours, walk the pages a patient would, and tell you which plan fits. Plans from $137 a month; the $797 build fee is invoiced after launch.
Deliverables
What you get
One fee per group
Hosting, SSL, domain and bandwidth included. No per-office fee and no hosting invoice.
A launch date you are given, not guessed
Live in 7, 10 or 15 days from the onboarding call depending on the plan, with the build fee invoiced only after launch.
Ongoing work that is actually defined
Weekly detail updates, 5 revisions a month of any size, and researched articles every week.
An exit that is written down
Domain transferred on request, content exported within 14 days, cancellation terms stated rather than buried.
A stated list of what we will not do
No clinical claims, no advice, no invented statistics, no promised ranking positions.
Risk reversal
The guarantees behind dental group website development company
Each promise is written with its condition in plain sight, so nothing is discovered after the invoice.
Build fee only after you approve the live site
The $797 one-time build fee is invoiced after launch, once you have seen the site live and are happy with it.
Condition The first monthly fee is paid up front to start the plan.
90+ PageSpeed, held
Every page we build scores at or above the target on mobile and desktop at launch.
Condition If a page drops below it because of our work, we fix it at no charge and it does not use a revision.
Local rankings within 3 to 5 months
The site starts ranking for local searches in your area within the window.
Condition If it has not, we keep working on it at no charge. We never promise a specific position.
Built in, not bolted on
Compliance built into the site
A dental website carries obligations a brochure site does not. These ship with every plan, written for your practice and reviewed by you before launch.
These pages and practices help you meet common US requirements for a dental practice website. They are not legal advice, and we recommend your own counsel reviews the policies before launch. We are not a dental practice, dental group, dentist or healthcare provider, and we are not a law firm.
Privacy policy and terms
A privacy policy and site terms written around what your site actually collects, drafted for your review and your counsel's sign-off. Built with state privacy laws such as the CCPA in California in mind.
Cookie policy with consent that really gates scripts
Analytics and marketing tags load only after a visitor agrees, and the cookie policy lists what the consent banner controls.
Accessibility statement and an accessible build
Real contrast ratios, visible focus states, keyboard navigation and alt text, built with the Americans with Disabilities Act (ADA) and WCAG 2.2 AA in mind, plus a statement telling patients how to report a problem.
No patient health information in forms
Request forms are designed not to collect health information. That keeps the website out of your HIPAA scope as far as a website can be, while your intake system handles records.
SMS consent wording
Where a form or the AI Engine sends texts, consent wording sits next to the phone field, and we file the A2P 10DLC carrier registration for you on plans with the AI Engine.
General-information disclaimers
Service pages and articles say they are general information, not a diagnosis or treatment plan, and send patients to your providers for anything about their own care.
Reviews
What groups say about dental group website development company
People used to ring just to check their dental office selection form had actually gone through. The acknowledgment explains the next step clearly and tells people how to reach us if something is wrong. It is a small corner of the site that makes the whole process feel finished.
Got Submission acknowledgment and follow-up for dental office selection
Janet AldridgeDental nurse lead, Mixed NHS and private dental practice
Manchester, New HampshireWe approved the new dental office selection form only after trying hard to break it. Labels stay put, errors explain themselves, and valid answers survive a failed attempt. It behaves the way we assumed forms behaved, until we tested the old one.
Got Form usability and error handling for dental office selection
Jasper MerrittOffice manager, Children's dental practice
Columbia, South CarolinaUpdating dental office selection content used to mean describing a change by phone and hoping. Now I send the current wording and its replacement, review the preview, and confirm. Far easier than narrating edits and hoping they survived the telling.
Got Content approvals and change requests for dental office selection
Elena LudlowAppointments coordinator, Cosmetic dentistry and whitening clinic
Manchester, New Hampshire
Case studies
Case files related to dental group website development company
No. 04Cosmetic dentistry
Receipt, next step, reassurance for dental office selection
When it comes to dental office selection, uncertainty bred duplicates and reassurance calls. Staff reconciled repeated messages and calmed callers instead of progressing the original requests.
- Confirmation page
- Acknowledgment email
- Correction contact
25 working days
No. 13General dentistry
Structured dental office selection inquiries while the office sleeps
For dental office selection, the team opened every morning to fragments: voicemails, bare emails, half-completed forms. Prioritising them required detective work before any real work.
- After-hours request form
- Staff response window
- Morning request summary
10 working days
No. 16Periodontics
Giving staff control of dental office selection changes
When it comes to dental office selection, whoever published an update had to interpret the request, while whoever approved it could not easily compare old and proposed wording side by side.
- Structured change request
- Named approver
- Before-and-after preview
25 working days
Questions about dental group website development company
Do you work with groups outside dentistry?
ChairsideWeb works with dental groups and multi-site practices only. Sister companies cover other fields. The whole point of a niche is that we already know what an office page, a provider page and a referral intake need to carry.
How many offices can one plan cover?
As many as you have. The fee is per group, not per office, and adding an office is a revision. The plan you pick changes what runs alongside the site, which is the AI Engine and the Content Engine, not how many locations are included.
What are your business hours?
A person replies within one working day. Cancellation notice must reach us during business hours, which are 9:00 to 17:00 Central Time, Monday to Friday, excluding US public holidays.
Are there refunds?
No. All sales are final, including monthly fees, the build fee and extra revisions. The one exception is a duplicate or incorrect charge made by our billing, reported within 30 days, which we correct within 10 working days.
Do we sign a long contract?
No. It is a monthly plan. Cancel by email with at least 2 business days notice before the next invoice date and no further invoice is raised, with the site running to the end of the month you have paid for.
How do you compare with a dental marketing agency?
We build and run the website for a published fee; agencies usually bundle ads, SEO and social into a retainer. The comparison page covers when each suits a group.
Who will we actually talk to?
An onboarding lead for the call, then the account team through your client portal and by email. A person replies within one working day.
What is not included?
Clinical content, paid ad management, photography shoots and your practice management system itself. Everything else about the website is in the plan.
See it built for your group
A live walk-through of the site you would get, in about 30 minutes. Plans from $137 a month, the $797 build fee invoiced only after launch, domain and hosting included.
Book a demoOr email and a person replies within one working day.